Get In Touch
info@bdpetcity.com
bdpetcity@gmail.com
Asian Housing Society, Panchlaish, Chattogram
Send Your Query
Frequently Asked Question!
You can reach us through our contact form, email, or phone. You can also message us directly on Facebook or WhatsApp for quick support.
Our team is available Saturday – Thursday, 10 AM to 8 PM. Messages sent outside these hours will be replied to the next working day.
Yes! We deliver all over Bangladesh, including Dhaka and other districts. Delivery charges may vary based on your location.
Inside Dhaka, delivery usually takes 1–2 working days. Outside Dhaka, it may take 2–5 working days depending on the courier service.
Yes, you can request a return or exchange within 3 days of receiving your order if the product is damaged, defective, or incorrect. Please contact our support team to arrange this.
Yes, we accept bulk orders for cat food, litter, and accessories. Contact us directly for wholesale rates and special offers.